Pro-level support for athletes who don't get paid to train.
The same depth I give pros,
built around your week.
Currently accepting 2 athletes
"When you go to the orthopaedic surgeon and they ask who's your coach to be told ah Jay, such a lovely guy."
Ben, +20w CP, 4years post knee-op
How I coach
Three-week training blocks. Long enough for adaptation. Short enough to course-correct.
Weekly data review.
Direct feedback.
Plans that fit your week, not the other way around.
© EnhancedEndurance. All rights reserved.
Coaching grounded in a Masters in High Performance Sport — Nutrition and Data Analysis.Both tiers run on the same philosophy. The difference is how much contact you want.
1:1 COACHING
Currently accepting 2 athletes
$70/weekFor athletes who want a coach across every session.
Personalised plan in TrainingPeaks Pro, paid by me
Weekly written feedback with one clear focus
Direct Google Chat for daily questions
Video calls as needed
50% off all physiological testing
Velodrome testing included
Optional in-race video equipment
Full Enhanced Athletes app suite
INDEPENDENT COACHING
$35/week
For self-driven athletes who want structure and data analysis behind their training
Custom plan in TrainingPeaks Basic
Monthly performance review
Training zones set from your data
50% off physiological testing
50% off velodrome testing days
TrainingPeaks chat, voice or video on request (48-hour response)
Full Enhanced Athletes app suite
high performance services
Most athletes train in the wrong zones. Not because they're not trying. Because they're using formulas, not their actual physiology.A metabolic test fixes that.
Precise thresholds, fuel utilisation, the exact zones you should be training in.
From $120. Coached athletes get 50% off.
Where testing happens
I run all testing personally.
Same coach reading your data, designing your protocol, and writing your report.
No lab handoff, no third-party interpretation.
Based in Ballarat. I'll travel to Geelong, the Surf Coast, or Greater Melbourne for groups of three or more.What's available:
Metabolic Fingerprint
Steady-State Lactate
Critical Power Planning
FREE TOOLS
Tools built around real physiology.
Start free. Train with us when you want the full toolkit.
Garmin Apps - Tools for Garmin devices
Your remaining hard-effort capacity shown as a battery on your Edge.Push above your sustainable power and it drains.
Ease off and it recharges.
Free on the Garmin Connect IQ Store.Don't know your CP?
Use the free Zones Calculator below.
Realtime carbohydrate and fat oxidation estimates on your Edge. So your fueling decisions come from data rather than feel.
Free on the Garmin Connect IQ Store.
Free Apps - open to all athletes
Build training zones from your real data, not age-based formulas
Benchmark your numbers against population and world-class standards
Estimate session carb cost based on your physiology and intensity
Upload FIT files and check whether you're actually improving — overlay workout: something TrainingPeaks cant do.
CdA calculator — Solve for power, drag, or speed. Validate an AeroLens estimate.
ENHANCED ATHLETES — exclusive to coached athletes
Race-day nutrition strategy before the start line.
What to take, when, how much.
Hit specific glycogen targets 36-48 hours out, based on your body weight.
Your full physiological profile, built from your test data.
Two athletes with the same FTP can have completely different fuel utilisation curves.
Structured return-to-training protocol after illness or injury.
Clear criteria at each stage.
You either meet them or you don't.
Pre-session cognitive readiness check and fatigue analysis.
Aerodynamic bike-fitting tool.
These tools should be used as a guide only.
Don’t experiment with new products on race day.
If in doubt seek expert dietary or medical advice.
Metabolic testing - what to expect
Why test
Most athletes train in the wrong zones.Not because they're not trying. Because their zones come from age-based formulas, not their actual physiology.A metabolic test fixes that. Precise thresholds. Real fuel utilisation curves. Training zones that reflect how your body actually responds to load.Two athletes with the same FTP can have completely different metabolic profiles. They need different plans.
What's available
Metabolic Fingerprint — $200
The full profile.
VO₂max, LT1, LT2, fat and carb utilisation, body composition.
One session, complete picture.Best for: athletes who want the whole story, or are planning a 12-month training direction.
Steady-State Lactate — $120
Your lactate threshold with precision. Sets zones based on how your body actually responds to load.Best for: athletes who want accurate zones without the full profile.
Critical Power Planning — $120
Turn your power and pace data into a race-day execution plan.
Segment-by-segment targets, surge limits, W' budget.
Best for: athletes with a goal race in the next 8–12 weeks.
What happens on the day?
1.
Testing session — science-led protocol. VO₂max, lactate, threshold, body composition. Around two hours, split across one or two sessions.
2.
Data analysis— your results processed through my software. VO₂max, lactate turning points, carb and fat utilisation curves, recovery metrics, body fat percentage.
3.
Your report— personalised zones (heart rate, power, or pace), fuelling strategy matched to your physiology, training recommendations targeting your specific weaknesses.
Jay Bourke
Most athletes who come to me are training hard and not getting faster.The pattern is almost always the same. Easy days aren't easy enough, so the hard days aren't targeted. The data is telling a clear story. Nobody's reading it.Based in Ballarat. Coaching 12 athletes across age-groupers to professional racers.
Philosophy
Consistency first
Recovery is training
The data informs the decision
Direct feedback, even when it stings
Background
Graduate Certificate in High Performance Sport (Nutrition, Data Analysis)
Master of Teaching (Physical Sciences, General Science)
Graduate Diploma Diagnostic Medical Sonography
Bachelor of Applied Science (Medical Radiations)
AusCycle Community Instructor
Represented Australia at world championships
Also current: Working With Children Check, Basic Life Support and CPR.
Got a goal you're working toward?
Send me a message. Tell me your sport, your race, and what you're stuck on. I reply within 48 hours.
TERMS and conditions
Enhanced Endurance Terms of Service (Victoria, Australia)Last updated: 27 May 20261. About these Terms1.1 These Terms of Service apply to services and products provided by Enhanced Endurance ABN 37 782 110 789 (we, us, our).1.2 By purchasing, accessing, or using our services or website, you agree to these Terms.1.3 If you do not agree, do not purchase, access, or use our services.1.4 We may update these Terms from time to time. The current version is always available on our website. Material changes will be notified to active athletes by email at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the updated Terms.2. Services2.1 We provide endurance sports coaching, education, training programming, and related services delivered online and, where agreed, in person.2.2 Service descriptions, inclusions, and delivery methods are described on our website or in writing.2.3 We may update service features, delivery methods, or inclusions for safety, quality, legal, or operational reasons.2.4 If a change materially reduces the core service you paid for, you may cancel and receive a pro-rata refund for the unused portion.3. Coaching, not medical care3.1 We provide coaching and education services only.3.2 We do not provide medical advice, diagnosis, or treatment.3.3 You remain responsible for seeking medical advice and medical care where appropriate.4. Client responsibilities4.1 You agree to:
(a) provide accurate information relevant to service delivery and training safety
(b) communicate honestly about injuries, symptoms, fatigue, readiness, and recovery
(c) follow training responsibly and within your own limits
(d) stop exercise and seek medical care when appropriate
(e) use our services and materials for your personal use only
(f) comply with applicable laws, event rules, and safety requirements
(g) provide and maintain an emergency contact name and phone number
(h) maintain current membership and personal accident insurance with the relevant national sporting body (such as AusCycling or Triathlon Australia) where relevant to your training and racing.5. Our responsibilities5.1 We will:
(a) provide the services with due care and skill
(b) design and adjust coaching based on the information you provide and your stated goals
(c) provide support through the communication channels included in your service
(d) aim to respond within 1 to 2 business days, noting this may vary during peak periods or public holidays.6. Fees, billing, and payment authority6.1 Prices are in AUD unless stated otherwise.6.2 Coaching fees are billed monthly in arrears at the end of each calendar month for services delivered during that month.6.3 As a condition of ongoing services, you must maintain a valid payment method on file. Invoices will be automatically charged to that payment method on the invoice date.6.4 If payment fails, you must provide an alternative valid payment method within 7 days.6.5 If payment is not received within 7 days of the invoice date, we may suspend services, including access to TrainingPeaks and other coaching platforms, until payment is received.6.6 If payment remains overdue beyond 14 days, we may terminate the coaching relationship under clause 9.6.7 You remain liable for all fees for services delivered up to the date of suspension or termination.6.8 If GST applies, it will be stated where required.7. Memberships, cancellations, and refunds7.1 Coaching is provided on a rolling monthly basis unless otherwise agreed in writing.7.2 You may cancel coaching at any time by written notice to [email protected]. The date of notice is the date the email is received by us.7.3 Verbal cancellations, chat messages, or social media messages do not constitute notice until acknowledged by us in writing.7.4 Cancellation takes effect on the date written notice is received, unless a later date is specified by you.7.5 You remain liable for all coaching fees for services delivered up to the effective cancellation date. The end-of-month invoice will include all days of coaching delivered in that month, including the date of cancellation.7.6 Cancellation does not relieve you of payment obligations for invoices already issued or for services already delivered.7.7 We do not provide refunds for change of mind, non-use, or partial use of services during a billing period.7.8 All loaned equipment, kit, and other Enhanced Endurance property must be returned within 14 days of the effective cancellation date in accordance with the Equipment Loan Schedule and Athlete Agreement.7.9 Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law.8. Consumer guarantees8.1 Our services come with guarantees that cannot be excluded under the Australian Consumer Law.8.2 If a consumer guarantee is not met, you may be entitled to remedies such as cancellation, refund, repeat performance, or compensation, depending on the circumstances.9. Suspension or termination9.1 We may suspend or terminate services if:
(a) payment remains overdue after reasonable notice in accordance with clause 6
(b) you engage in abusive, threatening, unlawful, or harassing conduct
(c) you repeatedly ignore safety instructions in a way that creates risk
(d) you knowingly provide false information that materially affects service delivery or safety
(e) you share, copy, resell, or misuse our materials in breach of these Terms.9.2 Where practical, we will give notice and an opportunity to remedy the issue.9.3 We may suspend services immediately where there is a serious safety, conduct, or fraud concern.9.4 If we terminate for reasons other than serious misconduct, fraud, or non-payment, we will refund any prepaid unused portion.9.5 On termination for any reason, you must return all loaned equipment, kit, and other Enhanced Endurance property within 14 days. Items not returned within this period will be treated as non-returned and the replacement value will become payable in accordance with the Equipment Loan Schedule.10. Cost recovery10.1 If we are required to take steps to recover overdue payments or unreturned property, you agree to pay our reasonable recovery costs, including collection agency fees, legal costs, and bank dishonour fees.11. Intellectual property11.1 All content, tools, plans, documents, templates, graphics, branding, and materials we provide are owned by us or licensed to us.11.2 We grant you a personal, revocable, non-transferable licence to use those materials for your own training and education only.11.3 You must not copy, reproduce, distribute, publish, resell, sublicence, or share our materials without written permission.12. Community and social media conduct12.1 If you post in our community spaces, pages, or groups, you agree to be respectful and lawful.12.2 We may remove content that is abusive, defamatory, misleading, unlawful, or unsafe.12.3 We will not use your images, videos, testimonials, or identifiable media for marketing without your separate opt-in consent.13. Privacy13.1 Our Privacy Policy explains how we collect, use, store, and disclose personal information, including any health information you choose to provide.13.2 Our Privacy Policy is available on our website.14. Liability14.1 Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, or remedy that cannot lawfully be excluded.14.2 To the extent permitted by law, we exclude liability for indirect or consequential loss, including loss of profit, revenue, opportunity, or data.14.3 Participation in training and recreational services carries inherent risk.14.4 Liability for death or personal injury arising from recreational services is addressed in the separate Athlete Agreement and risk warning.15. Dispute resolution15.1 If a dispute arises, the parties agree to first attempt to resolve the dispute by good faith discussion within 14 days of written notice of the dispute.15.2 If the dispute is not resolved, either party may refer the dispute to mediation through a mutually agreed mediator before commencing legal proceedings, except in cases of urgent injunctive relief or unpaid invoices.16. General16.1 If any part of these Terms is unenforceable, the remaining parts continue to apply.16.2 Our failure to enforce a right immediately does not waive that right.16.3 These Terms are governed by the laws of Victoria, Australia.16.4 Courts of Victoria have non-exclusive jurisdiction.17. Contact17.1 Enhanced Endurance
Email: [email protected]
Athlete Agreement
ENHANCED ENDURANCE ATHLETE AGREEMENT
Last updated: 27 May 2026Supplier
Enhanced Endurance ABN 37 782 110 789
Email: [email protected]---Part A. Parties and purpose1.1 This Athlete Agreement is between Enhanced Endurance ABN 37 782 110 789 (we, us, our) and the athlete named below (you, your).1.2 This Agreement applies to endurance coaching, training programming, education, feedback, race review, and related services provided by us.1.3 This Agreement operates together with our current Enhanced Endurance Terms of Service published on our website at https://enhanced-endurance.com/#terms.1.4 If there is any inconsistency:
(a) this Athlete Agreement prevails for health, safety, privacy collection notice, coaching data use, coaching footage use, media consent, and equipment loan matters
(b) the Terms of Service prevail for fees, billing, cancellations, refunds, intellectual property, and website use.1.5 We may update this Agreement from time to time. Material changes will be notified to you by email at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the updated Agreement.Part B. Coaching relationship2.1 You request and consent to receive endurance coaching and related services from us.2.2 You understand that our services are coaching and education services only.2.3 We do not provide medical advice, diagnosis, or treatment.2.4 You agree to continue to seek care from your doctor or other health professional where appropriate.2.5 This Agreement becomes binding on the earliest of:
(a) the date you sign this Agreement
(b) the date you confirm acceptance by email
(c) the date you make your first payment for services
(d) the date you connect your TrainingPeaks account to Enhanced Endurance.Part C. Athlete responsibilities3.1 You agree to:
(a) provide accurate information relevant to training safety, exercise tolerance, and program design
(b) update us if your health, injury status, symptoms, medication use, or training availability changes
(c) communicate honestly about fatigue, pain, illness, readiness, and recovery
(d) complete training within your own limits and in a safe environment
(e) follow reasonable safety instructions we provide
(f) use our services and materials for your own personal use only
(g) comply with event rules, road rules, venue rules, and equipment instructions
(h) provide and keep current an emergency contact name and phone number
(i) certify that you are physically fit to undertake endurance training at the prescribed intensity, and notify us immediately if this changes
(j) maintain current membership and personal accident insurance with the relevant national sporting body (such as AusCycling or Triathlon Australia) where relevant to your training and racing
(k) return all loaned equipment, kit, and other Enhanced Endurance property in accordance with Part K and any applicable Equipment Loan Schedule.Part D. Health disclosure and stopping rules4.1 You confirm that you have disclosed, to the best of your knowledge, any injury, illness, symptoms, diagnosis, medication, or limitation that may reasonably affect training safety, exercise tolerance, or program design.4.2 You agree to update us promptly if any relevant health matter changes during the coaching relationship.4.3 You agree to stop exercise and seek medical care promptly if you experience concerning symptoms, including chest pain, fainting, new neurological symptoms, severe shortness of breath, or signs of heat illness.4.4 If you choose not to provide information reasonably requested for coaching delivery or safety, we may be unable to provide services, tailor your training appropriately, or continue the coaching relationship safely.4.5 You acknowledge that our coaching advice, training adjustments, and safety decisions rely on the accuracy and completeness of the information you provide.Part E. Emergency response consent5.1 You authorise us to arrange first aid and/or emergency medical assistance if we reasonably believe it is necessary.5.2 You understand that any costs charged by medical providers or emergency services are your responsibility.5.3 You acknowledge that emergency responders and medical providers make their own decisions once involved.5.4 You agree to provide and keep current an emergency contact name and phone number. This person must not be a current Enhanced Endurance athlete.Part F. Risk warning and liability notice6.1 You understand that endurance training, racing, and related recreational services involve inherent risk.6.2 Risks may include, without limitation:
(a) falls, collisions, traffic incidents, and equipment failure
(b) heat illness, dehydration, and hyponatraemia
(c) asthma events, cardiac events, and other acute medical events
(d) muscle, tendon, ligament, bone, and joint injuries
(e) aggravation of a pre-existing condition
(f) psychological stress, fatigue, or reduced concentration
(g) serious injury, illness, or death.6.3 You voluntarily accept these risks and choose to participate.6.4 You acknowledge that our services may include directing you to attend third-party venues, testing facilities, velodromes, and events. We are not responsible for the safety, conduct, or condition of third-party venues, events, equipment, or personnel. You participate in these activities at your own risk and subject to the terms of the relevant third-party operator.6.5 WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 are excluded, restricted or modified in the way set out in this form, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you:
- are rendered with due care and skill; and
- are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
- might reasonably be expected to achieve any result you have made known to the supplier.Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the exclusion of these statutory guarantees is brought to your attention by this form.NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier's part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.6.6 To the extent permitted by law, and except where liability cannot lawfully be excluded or limited, you acknowledge and agree that participation in recreational services is at your own risk.Part G. Privacy collection notice7.1 We collect personal information that is reasonably necessary to deliver coaching services, manage safety, administer our business, and communicate with you.7.2 This may include:
(a) identity and contact details
(b) emergency contact details
(c) billing and transaction records
(d) training history, goals, performance data, and platform data
(e) health information you choose to provide that is relevant to training safety or exercise tolerance
(f) communications, notes, screenshots, files, and submitted media used for coaching.7.3 We collect this information directly from you and, where you authorise or connect them, from training platforms, wearable services, and related third-party services.7.4 We use this information to:
(a) design and adjust your training
(b) provide coaching feedback and athlete support
(c) manage safety and make appropriate coaching decisions
(d) administer invoicing, record keeping, and service delivery
(e) improve our systems and operations.7.5 We do not sell your personal information.7.6 We may disclose your information to service providers reasonably required to run the business, such as coaching platforms, cloud storage providers, invoicing systems, and professional advisers, and where required by law or to lessen a serious threat to health or safety.7.7 Some providers we use may store or process data outside Australia.7.8 If you do not provide information reasonably necessary for coaching delivery or safety, we may be unable to provide or continue services.7.9 You may request access to, or correction of, your personal information by contacting us.7.10 Our full Privacy Policy is available at: https://enhanced-endurance.com/#termsPart H. Coaching footage and performance data use8.1 As part of coaching services, we may collect, receive, store, review, and use footage, images, audio, and related performance data that you submit, or that is captured using issued equipment, for coaching delivery.8.2 This may include race footage, training footage, screenshots, ride files, GPS data, pace, power, heart rate, lap data, notes, and related performance material.8.3 We may use this material internally for coaching purposes, including race review, technical feedback, tactical analysis, progress review, communication with the athlete, and athlete development.8.4 This clause does not allow us to use your footage or media for public, promotional, advertising, testimonial, or marketing purposes. Any such use requires your separate optional media consent.Part I. Fees, billing, and cancellation9.1 Coaching fees are billed monthly in arrears at the end of each calendar month for services delivered during that month.9.2 As a condition of ongoing services, you must maintain a valid payment method on file. Invoices will be automatically charged to that payment method on the invoice date.9.3 You may cancel coaching at any time by written notice to [email protected]. The date of notice is the date the email is received by us.9.4 Verbal cancellations, chat messages, or social media messages do not constitute notice until acknowledged by us in writing.9.5 You remain liable for all coaching fees for services delivered up to the effective cancellation date.9.6 Cancellation does not relieve you of payment obligations for invoices already issued or for services already delivered.9.7 Detailed fee, payment, and cancellation terms are set out in our Terms of Service.Part J. Suspension and termination10.1 We may suspend or terminate services in accordance with our Terms of Service, including for non-payment, abusive conduct, false information, or repeated safety breaches.10.2 On termination for any reason, you must:
(a) pay all outstanding invoices for services delivered
(b) return all loaned equipment, kit, and other Enhanced Endurance property within 14 days
(c) cease use of all Enhanced Endurance materials, tools, and intellectual property except as expressly permitted.Part K. Loaned equipment and kit11.1 From time to time we may issue loaned equipment (such as cameras, mounts, sensors) or branded kit (such as jerseys, apparel) to you for coaching or representation purposes.11.2 All loaned equipment remains the property of Enhanced Endurance at all times.11.3 The detailed terms for any loaned equipment are set out in the Equipment Loan Schedule, which must be signed before equipment is issued.11.4 Branded kit issued to you is provided on a loan basis unless we confirm in writing that it has been gifted or transferred to you. You must return all loaned kit within 14 days of the effective date of cancellation or termination, in clean and reasonable condition. Items not returned within this period will be treated as non-returned and the replacement value will become payable.11.5 The replacement value for branded kit is the current retail cost of the item plus any custom production or shipping costs reasonably incurred by us to issue or replace the item.Part L. Related terms12.1 You confirm that you have read, or had the opportunity to read, our current Terms of Service.12.2 You agree to be bound by this Athlete Agreement and our Terms of Service.Part M. Governing law13.1 This Agreement is governed by the laws of Victoria, Australia. Courts of Victoria have non-exclusive jurisdiction.Part N. SignaturesAthlete full name: ______________________Date of birth: ______________________Emergency contact name: ______________________Emergency contact phone: ______________________Signature: ______________________Date: ______________________If athlete is under 18:Parent/Guardian full name: ______________________Parent/Guardian signature: ______________________Date: ______________________
MEdia Consent
Last updated: 1 Jan 2026Supplier: Enhanced Endurance ABN 37 782 110 789OPTIONAL MEDIA CONSENTThis section is optional. Consent is not required to receive coaching services.Athlete name: ______________________1. Purpose1.1 Enhanced Endurance may request permission to use the athlete’s photo, video, audio, screenshots, written feedback, testimonial statements, and related identifiable media for public, promotional, testimonial, advertising, or marketing purposes.1.2 This may include use on:
(a) website
(b) social media
(c) email marketing
(d) digital advertising
(e) printed or digital promotional material.2. Important distinction2.1 Internal coaching use of footage, images, audio, files, and performance data is governed by the Athlete Agreement.2.2 This Optional Media Consent applies only to public, promotional, testimonial, advertising, or marketing use.3. Consent choicePlease select one:☐ YES, I consent to Enhanced Endurance using my identifiable media for public, promotional, testimonial, advertising, and marketing purposes.☐ NO, I do not consent to Enhanced Endurance using my identifiable media for public, promotional, testimonial, advertising, and marketing purposes.4. Conditions4.1 The athlete understands that this consent is voluntary.4.2 The athlete’s decision about media consent does not affect access to coaching services.4.3 The athlete may withdraw consent at any time by emailing [email protected].4.4 Withdrawal applies going forward from the date it is received. Enhanced Endurance will make reasonable efforts to stop future use and remove existing content where practicable.4.5 Enhanced Endurance is not required to use any media even if consent is given.Athlete signature: ______________________Date: ______________________
Equipment loan schedule
Last updated: 1 Jan 2026Supplier: Enhanced Endurance ABN 37 782 110 789SCHEDULE 1. EQUIPMENT LOAN SCHEDULEThis Schedule applies only if equipment is issued to the athlete.Athlete name: ______________________
Equipment issued: ______________________
Serial number: ______________________
Accessories issued: ______________________
Date issued: ______________________
Return due date: ______________________1. Purpose1.1 The equipment is loaned to the athlete for coaching-related use, including training and race footage capture where applicable.1.2 The equipment remains the property of Enhanced Endurance at all times.2. Athlete responsibilities2.1 The athlete agrees to take reasonable care of the equipment.2.2 The athlete agrees to use the equipment only for its intended purpose.2.3 The athlete agrees not to lend, transfer, or permit another person to use the equipment without written permission from Enhanced Endurance.2.4 The athlete agrees to follow any basic charging, storage, mounting, handling, and return instructions provided.3. Loss, theft, damage, and non-return3.1 The athlete is responsible for the equipment while it is in their possession.3.2 If the equipment is lost, stolen, damaged beyond fair wear and tear, or not returned, the athlete agrees to pay the reasonable repair or replacement cost.3.3 Enhanced Endurance may provide written notice of the repair or replacement amount before payment is required.4. Fair wear and tear4.1 The athlete is not responsible for fair and reasonable wear and tear arising from ordinary intended use.5. Reporting issues5.1 The athlete agrees to notify Enhanced Endurance as soon as practicable if the equipment is lost, stolen, damaged, or not functioning properly.6. Return of equipment6.1 The athlete agrees to return the equipment by the agreed return date, or earlier if requested by Enhanced Endurance on reasonable notice.6.2 Equipment must be returned with all supplied accessories.7. No guarantee of footage or performance7.1 Enhanced Endurance does not guarantee that the equipment will capture usable footage in every setting or event.7.2 The athlete accepts that camera angle, mounting position, battery life, weather, event conditions, crashes, or technical failure may affect footage quality.8. Safe use8.1 The athlete is responsible for ensuring the equipment is mounted and used in a safe manner.8.2 The athlete remains responsible for complying with event rules, venue rules, and organiser requirements regarding camera use.Athlete signature: ______________________
Date: ______________________Enhanced Endurance representative: ______________________
Signature: ______________________
Date: ______________________
Privacy
PRIVACY POLICYEnhanced Endurance ABN 37 782 110 789Last updated: 01 Jan 2026Purpose1.1 This policy explains how we collect, use, store, and disclose personal information when you use our services or website.1.2 We aim to handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).What we collect2.1 Identity and contact details2.1.1 Name, email, phone, address (if needed for invoicing).2.2 Billing and business records2.2.1 Invoices, payment status, transaction references.2.3 Coaching and training information2.3.1 Goals, training history, session notes, training load summaries, performance metrics you share.2.4 Health information you choose to provide2.4.1 Injury history, symptoms, medical conditions relevant to safe training, medications that affect exercise tolerance, return-to-sport notes (where you choose to share them).How we collect personal information3.1 Directly from you via:3.1.1 intake forms, emails, messages, calls, video calls3.1.2 your uploads or entries in coaching platforms3.1.3 payment/invoicing interactions.3.2 From third parties only when you authorise or connect them, for example training platforms and wearable data services.Why we collect and use it4.1 To deliver coaching services4.1.1 plan design, training adjustments, feedback, communication.4.2 To support safety and risk management4.2.1 identifying relevant limits, adjusting training, recommending you seek medical review when needed.4.3 To manage our business4.3.1 invoicing, payments, record keeping, resolving disputes, service improvement.4.4 Marketing4.4.1 We only send marketing emails where you would reasonably expect it or you opt in. You can opt out anytime.When we disclose personal information5.1 We do not sell your personal information.5.2 We may disclose information to:5.2.1 service providers we use to run the business (for example: cloud storage, invoicing software, coaching platforms)5.2.2 professional advisers (for example: accountant) where necessary5.2.3 regulators or law enforcement where required by law5.2.4 emergency responders if needed to reduce a serious threat to health or safety (rare).Overseas disclosures6.1 Some service providers may store or process data outside Australia (for example: United States, European Union, or other regions depending on the provider).6.2 By using our services, you acknowledge that your information may be processed overseas by the providers you choose to use with us.Sensitive information and consent7.1 Health information is sensitive information.7.2 We only collect health information you choose to provide and we use it only for coaching delivery and safety.7.3 We do not use health information for marketing.Security8.1 We take reasonable steps to protect information from misuse, loss, unauthorised access, modification, or disclosure.8.2 Controls may include access restrictions, strong passwords, multi-factor authentication where available, and limiting access to those who need it for service delivery.Retention9.1 We keep personal information only as long as needed for service delivery, safety, dispute handling, and legal/tax record requirements.9.2 Where practical, we destroy or de-identify information when it is no longer needed.Access and correction10.1 You can request access to the personal information we hold about you and request corrections.10.2 We may ask you to verify your identity before releasing information.10.3 To request access or correction, contact us using the details in section 12.Complaints11.1 If you have a privacy complaint, contact us and we will respond within a reasonable time.11.2 If you are not satisfied, you may complain to the Office of the Australian Information Commissioner (OAIC).Contact12.1 Email: [email protected]